Frequently
asked questions
Everything you need to know about treatments, prep, aftercare, and payment.
Questions about
Laser Hair Removal
Yes! At Cactus, we use advanced technology that’s safe and effective for all skin types specialising in providing treatments for black and brown skin.
While some areas are more sensitive than others. Most clients say it’s minimal and over before you know it.
We usually recommend a course of 8–10 sessions for best results, everyone’s hair growth is different, so we tailor it to you.
We can treat almost any area—from underarms and legs to the face, bikini line, chest, and back.
Yes, you can shave between sessions. Just avoid waxing, plucking, or threading as these remove the hair from the root.
No downtime needed.
Many clients notice a reduction in hair after 1–2 sessions, with full results coming after completing the course.
A patch test is a quick safety check we do before your first session to make sure your skin reacts well to the laser. It’s essential for all new clients
We don’t treat clients who are pregnant - its for you and your babies safety.
Shave the area 24 hours before your appointment, avoid sun exposure or tanning, and skip any skincare products with acids or retinol.
Absolutely. We treat all genders and offer popular treatments for men including beard line, chest, and back.
It offers long-term hair reduction, and many clients stay smooth with few ad-hoc few maintenance sessions after completing their course.
Avoid heat, sweating, and sun exposure for 24–48 hours. We’ll give you full aftercare instructions to keep your skin happy.
General
Questions
A space for all skin tones, with a commitment to those who’ve been overlooked. Melanin-rich skin deserves expertise, not guesswork—and at Cactus, we’ve done the work to get it right. Safe, effective, and made with you in mind.
All treatments are done by qualified therapists trained in treating all skin types. Injectables are carried out by our experienced Nurse or Doctor.
You can book online through our website or Instagram, or give us a call. We’re happy to help find a time that works for you.
Yes! We offer great-value packages, monthly subscriptions, multi-session discounts, and sometimes special seasonal offers. Ask us in clinic or check our Instagram for the latest.
We’re in East Croydon, London, with clients visiting us from all over London and beyond. We’re just 15 mins from Victoria or 11 from London Bridge Station.
